Terms of service
TERMS OF SERVICE
Last Updated: 10 June 2026
OVERVIEW
Welcome to Cast N Go. Throughout these Terms of Service, the terms "we", "us", and "our" refer to Cast N Go.
These Terms of Service govern your use of our website, products and services. By accessing our website, browsing our store, or purchasing from us, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy and Refund Policy.
If you do not agree with these Terms, please do not use our website or services.
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1. ELIGIBILITY
By using this website, you confirm that you are at least 18 years of age or the age of majority in your Australian state or territory of residence.
If you permit a minor to use this website under your supervision, you are responsible for their use of the Services.
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2. ACCURACY OF INFORMATION
You agree to provide current, complete and accurate information when making purchases or creating an account.
You are responsible for maintaining the confidentiality of your account details and for all activities conducted through your account.
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3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, specifications, pricing and images accurately represent the products offered for sale.
However:
* Colours and appearance may vary due to screen settings and device displays;
* Packaging may differ from images shown;
* Product specifications may change from time to time without notice from manufacturers or suppliers.
We reserve the right to discontinue products or limit quantities at our discretion.
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4. ORDER ACCEPTANCE
Placing an order constitutes an offer to purchase.
Orders are not accepted until payment has been received and we have issued an order confirmation.
We reserve the right to refuse, cancel or limit any order where we reasonably believe fraud, pricing errors or misuse of our website has occurred.
If an order is cancelled after payment has been received, a full refund will be issued.
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5. PRICING
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
Prices are subject to change without notice.
Any promotional pricing or discounts are offered at our discretion and subject to the terms of the promotion.
We do not use misleading pricing practices. Any advertised sale prices represent genuine promotions.
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6. SHIPPING AND DELIVERY
Estimated delivery timeframes are provided for convenience only and are not guaranteed.
Orders may be fulfilled by trusted domestic or international suppliers depending on the product purchased.
Processing and shipping estimates are displayed on relevant product pages and/or at checkout.
While we will make reasonable efforts to ensure your order arrives within the estimated timeframe, delays may occur due to factors outside our control, including carrier disruptions, customs processing, weather events or peak periods.
If your order is significantly delayed, lost or arrives damaged, please contact us and we will work with you to resolve the issue.
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7. RETURNS AND REFUNDS
Returns and refunds are governed by our Refund Policy available on this website.
Nothing in these Terms limits any rights you may have under Australian Consumer Law.
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8. AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under Australian Consumer Law.
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9. INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, videos and design elements, is owned by or licensed to Cast N Go and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish or exploit any content from this website without our prior written consent.
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10. THIRD-PARTY SERVICES
Our website may contain links to third-party websites or utilise third-party services, including payment processors and Shopify applications.
We are not responsible for the content, practices or policies of third-party providers.
Your use of those services is subject to their own terms and policies.
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11. SHOPIFY PLATFORM
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.
Any purchases made through this website are made directly with Cast N Go.
Shopify is not responsible for the products sold, customer service provided, or any disputes arising from transactions between you and Cast N Go.
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12. CUSTOMER REVIEWS AND FEEDBACK
If you submit reviews, comments, suggestions or feedback, you grant us a non-exclusive, royalty-free right to use, reproduce and publish that content for business purposes.
You agree that any reviews submitted are truthful and based on genuine experiences.
We reserve the right to remove reviews that are unlawful, misleading, abusive or otherwise inappropriate.
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13. PROHIBITED USE
You agree not to use this website:
* For unlawful purposes;
* To transmit malicious code or harmful material;
* To interfere with the operation or security of the website;
* To infringe upon intellectual property rights;
* To submit false or misleading information;
* To engage in fraudulent activity;
* To scrape, copy or harvest data from the website without authorisation.
We reserve the right to suspend or terminate access where these Terms are breached.
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14. DISCLAIMER
To the maximum extent permitted by law, information provided on this website is for general information purposes only.
Except for guarantees that cannot be excluded under Australian Consumer Law, products and services are provided on an "as available" basis without warranties beyond those required by law.
We do not guarantee uninterrupted access to the website and are not responsible for technical interruptions beyond our control.
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15. LIMITATION OF LIABILITY
To the extent permitted by law, Cast N Go shall not be liable for indirect, incidental, consequential or special damages arising from the use of our website or products.
Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law.
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16. PRIVACY
Your use of this website is subject to our Privacy Policy.
By using our website, you acknowledge that personal information may be collected, used and disclosed in accordance with that policy.
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17. CHANGES TO THESE TERMS
We may update these Terms from time to time.
Changes will take effect immediately upon publication on this website.
Your continued use of our website after any changes constitutes acceptance of the updated Terms.
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18. CONTACT US
If you have any questions regarding these Terms, please contact us:
Cast N Go
Email: castngoau@gmail.com
Phone: 0401811719
Business Address:
32 Russell Drive
Redbank Plains
4301
ABN: 81411990262
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19. GOVERNING LAW
These Terms are governed by the laws of Queensland, Australia.
You agree to submit to the non-exclusive jurisdiction of the courts of Queensland, Australia.